Privacy Policy:

Last updated: January 2, 2025

1. Introduction

SquirrelBox ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our vehicle service tracking application.

2. Information We Collect

2.1 Personal Information

  • Email address (for account creation and authentication)

  • Name (first and last name, if provided)

  • Profile picture (if provided through authentication)

2.2 Vehicle Information

  • Vehicle details (make, model, year, license plate)

  • Mileage records and service history

  • Service photos and receipts (stored securely)

  • Maintenance reminders and schedules

2.3 Usage Information

  • App usage patterns and feature interactions

  • Device information (type, operating system)

  • IP address and general location data

  • AI auto-fill usage statistics

3. How We Use Your Information

  • Provide and maintain our vehicle tracking services

  • Process and analyze service documents using AI technology

  • Generate maintenance reminders and reports

  • Enable vehicle transfer functionality between users

  • Provide customer support and respond to inquiries

  • Improve our services and develop new features

  • Send important updates about your account or our services

4. AI and Photo Processing

SquirrelBox uses artificial intelligence to analyze service documents and photos:

  • Photos are processed by Anthropic's AI services to extract service information

  • We implement privacy protection features to redact personal information from shared photos

  • Original photos remain under your control and can be deleted at any time

  • AI processing is done securely with industry-standard encryption

5. Information Sharing and Disclosure

5.1 We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties.

5.2 Service Providers

We may share information with trusted service providers who assist us in operating our application:

  • Neon Database (secure data storage)

  • Anthropic (AI document analysis)

  • Stripe (payment processing for premium features)

  • Replit (hosting and infrastructure)

5.3 Vehicle Transfers

When you transfer a vehicle to another user, service history and associated data are transferred to the new owner. This action is permanent and cannot be undone.

5.4 Public Vehicle Search

If you enable public visibility for your vehicle, basic service information (without photos or personal details) may be visible to other users searching by license plate.

6. Data Security

We implement industry-standard security measures to protect your information:

  • End-to-end encryption for data transmission

  • Secure database storage with access controls

  • Regular security audits and updates

  • Privacy protection features for photo sharing

  • Secure authentication through trusted providers

7. Your Rights and Choices

7.1 Access and Control

  • View and edit your personal information in your profile

  • Add, modify, or delete vehicle information and service records

  • Control photo sharing and privacy settings

  • Manage maintenance reminders and notifications

7.2 Data Export

You can request a complete export of your data, which will be provided in a machine-readable format via secure email delivery.

7.3 Account Deletion

You can permanently delete your account and all associated data. This action cannot be undone and will remove all your vehicles, service records, and photos.

8. Children's Privacy

SquirrelBox is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: MySquirrelBox@gmail.com
Subject: Privacy Policy Inquiry

This Privacy Policy is effective as of January 2, 2025, and applies to all users of the SquirrelBox application across all platforms (web, mobile, desktop).